Privacy Policy

1. Who We Are

Medifycure provides medical billing, credentialing, and revenue cycle management services to healthcare practices. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us.

2. Information We Collect

When you use our contact or consultation forms, we collect the information you provide: your name, email address, phone number, practice name, and the contents of your message. We also collect standard technical data such as browser type and pages visited to understand how our website is used.

3. How We Use Your Information

We use the information you share to respond to your inquiries, schedule consultations, provide our services, and send information you have requested. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Protected Health Information (PHI)

In the course of providing billing and revenue cycle services, we process Protected Health Information strictly on behalf of our healthcare clients and only under executed Business Associate Agreements (BAAs), as required by HIPAA. PHI is never collected through this website, and our handling of PHI is governed by our client agreements and HIPAA — not by this website policy.

5. Cookies & Analytics

Our website may use essential cookies required for basic functionality and privacy-respecting analytics to measure site usage. We do not use cookies to track you across other websites.

6. Sharing of Information

We share information only with service providers who help us operate our business (such as email and scheduling tools), and only under contracts that protect your data. We may also disclose information when required by law or to protect our legal rights.

7. Data Security

We protect information with encryption in transit and at rest, multi-factor authentication, role-based access controls, and regular security reviews consistent with our SOC 2 Type II controls.

8. Data Retention

We retain contact information for as long as needed to respond to your inquiry or maintain our business relationship, and as required by applicable law. You may request deletion at any time.

9. Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you by emailing info@medifycure.com. We will respond within a reasonable timeframe.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of the website after changes constitutes acceptance of the updated policy.

11. Contact Us

Questions about this policy or our privacy practices? Contact us at info@medifycure.com or (484) 636-1966, or write to us at 1521 Pinewind Drive, Breinigsville, PA 18031.